Job vacancy Housekeeping Manager

Your opportunity:

Join a leading Asia Pacific Hotel Chain that is looking for a qualified housekeeping manager. You will be an innovative leader who can navigate a complex ecosystem where culture, development, commercial business, ongoing learning, and customer satisfaction go hand in hand.

About you:

You will be energetic, driven, and hands-on, with a high attention to detail, high levels of maturity, and a calm and demonstrated ability to develop and maintain excellent working relationships with stakeholders across all levels.

Key requirements:

The Housekeeping Manager leads the day-to-day operations of the housekeeping department to ensure consistent and high-quality delivery of housekeeping services.

• Identify and implement enhancements for the delivery of superior guest services.
• Monitor occupancy trends to inform strategic planning for peak and off-peak periods.
• Manage inventory levels and employee uniforms supporting stock delivery, distribution, and rotation.
• Conduct stocktakes and report on stock movements.
• Maintain a comprehensive training matrix for housekeeping staff, ensuring completion of required GROW modules.
• Set and maintain stock PAR levels for room inventory.
• Ensure consistent cleanliness and upkeep of all public areas.
• Monitor guest feedback and uphold high standards in guest room presentation.
• Participate in morning briefings with the hotel property team.
• Effective management of resources and regular review of revenue and expenses.
• Completion of financial, labor, stock, and wastage reports and analysis as required.
• Ensure recruitment activities and team planning to maintain appropriate manning levels.

Qualification, Knowledge, Skills & Experience:

• Minimum of 5 years of experience in a housekeeping management role or similar within a hotel environment.
• Experience leading a diverse team to deliver excellent guest service and meet business objectives.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities, both written and verbal.
• Exceptional organizational and problem-solving skills.

If this sounds like the next step for you, please submit your application by clicking ‘apply and uploading your most recent CV in Microsoft Word format.

Peopleconnexion PNG: Recruitment, Training, Payroll & HR Services

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1488037

4 May, 2024 (4 days left)