Job vacancy General Manager - Printing

Position Title
General Manager

Job Description

• The General Manager is responsible for management and good corporate governance of all operational aspects of business.
• The incumbent is responsible for controlling, managing and reporting on the activities (sales, expenses) for the business unit under his/ her control.  Implementing short- and long-term plans designed to affect the availability of all logistics and warehousing requirements of the company targeting specifically its operations.
• Understand the company's current and future requirements and ensure strategic planning caters for those needs; to recommend strategies to meet those needs in achieving its corporate objectives.
• Ensure the consistent application of the company's core values and management standards.
• The incumbent therefore must possess and display initiative, judgement and a degree of independence in identifying problems, researching solutions and taking appropriate action to develop the capabilities, systems and performance of the business he will manage.

Key Accountabilities
Sales Strategy

• Develop a 3 year business plan in conjunction with Group CEO & CFO
• Establish appropriate sales strategy for sales team that aligns with business objectives
• Ensure adequate quality, quantity & structure of resources are in place to implement strategy
• Manage implementation of strategy
• Develop and build a strong employee focus on Customer Service

Sales Control

• Establish & monitor specific targets for general sales activities, new business & cross-sell opportunities.
• Maintain team targeted levels of Key Performance Indicators to drive delivery of overall sales & gross margin budget.
• Ensure development & delivery of customer-specific account development plans and contract opportunities.
• Control and monitor procedure and sales methods e.g. general sales process, design & implementation of focused sales campaigns, pricing/discounting, credit reviews etc.
• Manage sales & administration costs to meet budget.
• Assist in credit recovery as required.

Stakeholder Relationships

• Maintain necessary contact with major key customers and industry associations to achieve the objectives of the sales division.
• Develop new business opportunities and attend to key accounts personally to ensure product and distribution arrangements meet client requirements.
• Liaise with Production and Commercial Managers regarding customer's requirements, status of workflow, market pricing trends and capacity to meet commitments.
• Attend management meetings as required.

Managing Branches

• Ensure all provincial resources are in place to deliver budget results.
• Assist and develop provincial management capabilities.
• Deal promptly to issues arising in provincial areas.
• Regularly visit and support provincial sites, clients and contracts.

Operations

• Design and implement strategies to ensure sales and production targets are met.
• Control and monitor business stock/inventory ensuring adequate levels for efficient and continuous operations/production.
• Establish and maintain rapport with all business stakeholders/suppliers to drive operational and continuity.

Financial Management

• Ensure adherence to corporate financial reporting standards and the daily management of the company's financials.
• Design and implement strategies to ensure corporate Budget/Financial targets are met.
• Control and monitor business cost/expenditure by developing initiatives and strategies to foster continuous growth and cost saving opportunities.

Business Development & Innovation

• Participate in developing new business, specifically: assist the CEO in identifying new funding opportunities, the drafting of prospective budgets, and determining cost effectiveness of prospective acquisition opportunities.
• Investigate cost-effective benefit plans and other fringe benefits which the business may offer employees and potential employees with the goal of attracting and retaining qualified individual.
• Assist in performing all tasks necessary to achieve the organization's mission and help execute staff succession and growth plans.
• Develop the staff on raising awareness and knowledge of all operational matters.
• Work with the CEO on the strategic vision including fostering and cultivating stakeholder relationships (internal & external) as well as assisting in the development and negotiation of key contracts.
• Leading and managing personnel in within the business unit.

Audit Compliance

• Liaise with Manager Policy & Planning re audit requirements.
• Ensure audit compliance initiatives and adherence to company policy and procedure related to the Company's Operations.
• Ensure all business activities comply with company policies & procedures, relevant Acts, legal demands and OHS standards.

Policies & Procedures

• Ensure existing policies and procedures are updated as and when required, based on specific business needs.
• Ensure existing policies and procedures are developed and reviewed on an annual basis and/or based on specific business needs.
• Monitor best in class operations support practices, and benchmark current company policies & procedures regularly with regional and international best practice.
• Ensure appropriate policies and procedures are developed, maintained and updated to support company business planning.
• Develop a communication program for companywide policy and procedure awareness.
• Ensure appropriate department policies and processes are strategically designed/aligned to support business strategy and performance.

Health & Safety

• Effectively promoted health and safety programs targeting zero    harm work-related injuries and illnesses within the department.
• Maintain a culture of safety awareness underpinned by an understanding of the principles of duty of care.
• Initiate and implement safe work processes and procedures within the business to ensure a safe and healthy work environment is created for all staff and stakeholders.

Quality Control

• Improving and implementing new working procedures to ensure quality of work is maintained in the most effective and efficient manner.
• Actively assume the role of Quality 'champion' to ensure adherence to work processes & procedures and standards in areas of responsibility.

Education & Qualifications

• Tertiary Qualification in Business
• Advanced certificate in Sales & Marketing

Experience

• 10+ years' experience in senior management roles within the Print Industry.
• Managing a diverse operations service function
• Understanding of strategic planning models
• Understanding of diversity and project delivery through a multicultural team

Skills

• Strong analytical skill and accurate business judgement.
• To use strategic intuition to identify value creation business opportunities.
• Strong presentation, communication and negotiation ability.
• Ability to communicate strategic intent and project the need for strong team working.
• Ability to select and implement appropriate strategies and leverage intellectual capital and technical systems to optimize the operational support Department.
• Demonstrated analytical, strategic and conceptual thinking skills with the ability to research and analyze complex information, identify risks and opportunities and plan and develop mitigation strategies to drive operational support performance.
• Strong level  of organization with  an exact attention to detail.

1195816

7 Jun, 2024 (40 days left)